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BlackBerry® Curve™

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Visitor
aaron2013
Posts: 1
Registered: ‎12-31-2012
My Device: Blackberry curve 9300

Blackberry curve 9300

Last night, I turned my phone off,fully charged. Yet when I woke up I was unable to turn on my phone, a red light turns on briefly then a battery sign with a cross goin through it comes up. Ive tried charging it but it remains like this.

Can anyone help?

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Forums Veteran II
Wolf359
Posts: 3,426
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry curve 9300

Try removing the battery, connecting it to the wall charger then insert the battery.

If this doesn't work you could have a battery problem.

I don't think a software reload will help here because it won't turn on.

Can you also check with the carrier?

 

I've included the links just in case:

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

or

force the detection of the BlackBerry smartphone using Application Loader
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10144

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Regular Contributor
Eric_lewis
Posts: 51
Registered: ‎03-20-2012
My Device: non- blackberry user

Re: Blackberry curve 9300

 

Battery problem where it suddenly says empty battery after a couple of hours MAX without any warning and shuts off for good unless it can be re-charged again. It then says the battery is full after maybe only about 10mins charging. Does this with replacement battery too.

 

Eric Lewis
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