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BlackBerry® Curve™

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ZeliaBradley
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ZeliaBradley
Posts: 1
Registered: ‎07-04-2012
My Carrier: Orange

Blackberry curve 9360

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‎07-04-2012 12:49 PM

hello, my blackberry curve 9360 has been stuck at 8% on a software update for 2 days now and i cannot do anything with it... ive tried taking the battery and simcard out and nothing happens. The radio is off and nothing  is coming through.. please can you help?
thanks, Zelia 

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Forums Advisor III
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iansantos
Posts: 1,157
Registered: ‎03-29-2012
My Carrier: Globe Telecom

Re: Blackberry curve 9360

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‎07-05-2012 01:52 AM

ZeliaBradley wrote:

hello, my blackberry curve 9360 has been stuck at 8% on a software update for 2 days now and i cannot do anything with it... ive tried taking the battery and simcard out and nothing happens. The radio is off and nothing  is coming through.. please can you help?
thanks, Zelia 

Hi ZeliaBradley,

 

Use App Loader. Read this article.

How to force the detection of the BlackBerry smartphone using Application Loader

 

 

Good luck!



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