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BlackBerry® Curve™

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Contributor
CastroBevans
Posts: 14
Registered: ‎01-11-2013
My Carrier: BTC
Accepted Solution

Blackberry curve problem

Hi i got a curve i haven used i for a like 2 weeks because i started to use a bold but now when i went to go use it i notice it wont turn on so i took out battery and put back so the red light comes on solid for a few seconds then goes out like the phone turn off or dead so currently now i have on charge soo can someone help me

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Hall of Famer II
sdgardne
Posts: 46,074
Registered: ‎11-28-2008
My Carrier: TMobile USA

Re: Blackberry curve problem

Hello!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.




It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!


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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Contributor
CastroBevans
Posts: 14
Registered: ‎01-11-2013
My Carrier: BTC

Re: Blackberry curve problem

Ok the first solution ill try but the battery that is now in the phone has cs2 on it when i put the in it red light comes on for few seconds then the other battery that is charge good when i put it in no red light comes on so the battery that i put in the phone now is the one that make the red light turn on and by the way i am using a samsung charger because my bb charger i cant find atleast i think i left it by my friend but the samsung it charges my other bb curve

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Hall of Famer II
sdgardne
Posts: 46,074
Registered: ‎11-28-2008
My Carrier: TMobile USA

Re: Blackberry curve problem

Wow...sorry, I cannot decipher that long paragraph at all. Please help me to understand what you are saying by using some punctuation.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
CastroBevans
Posts: 14
Registered: ‎01-11-2013
My Carrier: BTC

Re: Blackberry curve problem

Ok sorry for bad grammar

Ok i was saying i will try your solution and thank you..

Now i was saying that i have two blackberry curve battery the one that is currently in the phone is the one that will work and the other one it wont work so i putted the one that work into the phone and put it into the phone...

Its charging now with a samsung charger because i left my charger by my buddy so it usually charges my other blackberry so.. yea

Hope you Understand
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Hall of Famer II
sdgardne
Posts: 46,074
Registered: ‎11-28-2008
My Carrier: TMobile USA

Re: Blackberry curve problem


CastroBevans wrote:
Ok sorry for bad grammar

Not really grammar...punctuation. When there are no periods to denote sentences (to say nothing about commas), it becomes very hard to understand what you mean to communicate.


CastroBevans wrote:
Now i was saying that i have two blackberry curve battery the one that is currently in the phone is the one that will work and the other one it wont work so i putted the one that work into the phone and put it into the phone...

Ummm...again no punctuation. So, you have 2 batteries? One that works and one that does not? If one works, why do you even need this process? I'm confused...


CastroBevans wrote:

Its charging now with a samsung charger because i left my charger by my buddy so it usually charges my other blackberry so.. yea


This may or may not work...and you likely will need to extend the time well beyond the pair of 2hr charging cycles. Non OEM chargers work differently than OEM chargers.

Hopefully this will actually work for you...if not, then please return to the process and carry it out exactly as written (e.g., the OEM charger).

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
CastroBevans
Posts: 14
Registered: ‎01-11-2013
My Carrier: BTC

Re: Blackberry curve problem

Ohhhhhh sorryyy i am only 13 sooo ill just try what you say
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Hall of Famer II
sdgardne
Posts: 46,074
Registered: ‎11-28-2008
My Carrier: TMobile USA

Re: Blackberry curve problem

I could go on with a "well when I was 13" diatribe, but I think I'll skip it...

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.