03-08-2009 08:45 PM - edited 03-08-2009 08:48 PM
Got a blackberry curve 8830 last week and I'm having problems. It takes atleast 5 minutes to turn on. When someone calls/texting, my screen stays dark so I can't see who is calling/texting. Now none of the keys are working. Is there something I can do to reboot the blackberry or does the phone sound like its defective?
Before anybody asks, yes I have taken the battery out several times and still isnt working. Keyboard or tracwheel isnt working.
03-08-2009 08:54 PM
Firstly, DONT turn the devcie off!
Ensure that the devcie is on and runnnig, THEN pull the battery out of the back.
This is VITALY IMPORTANT!
Wait 5-10 seconds and put the battery back in.
The device will restart and should be ok.
03-08-2009 09:08 PM
The phone is on. I take the back off and pull the battery out. I put the battery back in. A white screen comes up with the little hr glass thingy and it sits there for 5 minutes. Then the screen loads and keyboard or trackwheel doesnt work.
Any other suggestion?
03-08-2009 10:28 PM