04-30-2013 12:45 PM
I always have nothing but problems with my blackberry, most recently it has started randomly shutting off and rebooting and kills the battery completely when it turns back on. This had also happened with my previous blackberry and that is why i got a new one. But they all seem to have the same problem.
04-30-2013 05:37 PM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!