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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎02-02-2013
My Device: Blackberry Curve 9300
My Carrier: O2

Blackberry not charging

I have a blackberry curve 9300 and it has been fine until now. This morning, i went to charge my phone and it would not charge. I then tried various chargers and it would still not charge. 


I have rebooted the phone a several number of times and nothing has happened. 


I don't know what to do.



Please help. Thanks

All Replies
Hall of Famer II
Posts: 53,963
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Blackberry not charging

Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.

It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!

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