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BlackBerry® Curve™

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AliciaVivier
Posts: 1
Registered: ‎01-30-2013
My Device: Curve 9300

Blackberry not switching on

Hi there!

 

I am unable to get my phone to switch on. It does not respond to the charger, rebooting, taking out the sim card and the batter. I have placed my simcard and my battery in someone elses phone and both seem to be working fine. Obviously there is something wrong with my phone...well it seems the obvious conclusion to me.

 

I hope someone has tip or something for me. I really don't want to take my phone the repair shop since i'm sure they'll charge me loads of money.

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Hall of Famer II
sdgardne
Posts: 48,526
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Blackberry not switching on

Hi and Welcome to the Community!

 

I think you have tried some, but not all of this...hence...

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.




It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!


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