01-19-2013 07:42 AM
hi my blackberry 9360 battery went off this morning then when i tried to charge it a red light comes then i tried to on it but wont work. I tried the battery pull aswell. help me please?
01-19-2013 07:45 AM
Have you recently downloaded any new apps or themes? You might use Safe Mode on the device to boot your device and delete the offending application.
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code