05-17-2012 07:52 PM
i want to reset my blackberry because my trackpad isnt working anymore and there's nothing wrong with it
and my software is screwed up
so i downloaded blackberry desktop software
but i dont know how to reset my blackberry trough the computer and re-install the software
could some one help please.
05-18-2012 10:00 AM
Please try the following:
Connect your Blackberry through USB to Laptop/Desktop.
Now open "BlackBerry Desktop Software".
In options there will see "Factory Settings" or "Default Settings", so click that and confirm it.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.