Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
JonW
Posts: 7
Registered: ‎07-22-2008
My Device: Not Specified

Blackberry server update and a usinternet email accounts

I am helping two Curve users to receive their email to their phone. Both their accounts are with USInternet. No email is currently being received on either phone. Anyway, I was told by a tech guy at USInternet that Blackberry did an update recently to their servers and that I need to contact Blackberry to have them force a pop3 email to the phones. He called the incident an "IMAP validity issue."

Has anyone heard of this issue or is experiencing anything similar? Also, how can I contact Blackberry support without paying for it?

 

thanks,

JonW