04-04-2013 02:47 PM
Basically my blackberry curve 8520 screen turns white every now and then, does this about several times, and is winding me up.The top of my blackberry has been took off completely, that may be the problem but I'm not sure, perhaps it's the screen, I still ain't sure. I've had it for more than 2 years now and it's never been like this.
To get it working though... I take the battery out then put it back in then it works, also it'll last for a while if I keep it on charge.
WHITE SCREEN IS ANNOYING.
Any support will be grateful, thanks.
04-08-2013 05:10 PM
Hi aleddavies13 and welcome to the BlackBerry Support Community Forums!
I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...