Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
stangboy
Posts: 5
Registered: ‎11-28-2008
My Device: Not Specified
Accepted Solution

Blackberry won't turn on and red light just blinks

I have an 8330 curve and i was trying to remove a game from it. It had uninstalled the game and the restart box came up so i told it to restart and it never came back on. I tried taking the battery out and that didn't work. The red light just blinks four times in a row and then pauses and blinks four times and pause ect... What can i do to fix it?
Please use plain text.
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Blackberry won't turn on and red light just blinks

Is it possibe to connect your device from desktop computer ?
Please use plain text.
New Contributor
stangboy
Posts: 5
Registered: ‎11-28-2008
My Device: Not Specified

Re: Blackberry won't turn on and red light just blinks

Not at the moment. I work away from home and i don't have my computer cable with me. I'm going to try and get one off of somebody else at work.
Please use plain text.
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Blackberry won't turn on and red light just blinks

ok. check that and post here.

 

We'll think how to overcome this problem.

Please use plain text.
New Contributor
stangboy
Posts: 5
Registered: ‎11-28-2008
My Device: Not Specified

Re: Blackberry won't turn on and red light just blinks

When i connect it to the computer it recognizes it as a blackberry and installs it. When i try and connect it to the blackberry software it doesn't find it. It asks me for a usb pin and i don't know where to find it. I tried entering the pin number for my blackberry and that didn't work.
Please use plain text.
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Blackberry won't turn on and red light just blinks

Something is broken in Blackberry Device filesystem that causes the problem.


Device in that condition is available for Blackberry Desktop Software for a very short period of time - when it starts.

Use JL_Cmder utility to wipe your device memory when the device is available for this short period of time.

It is not easy to catch the moment - but let's try.

 

After wipe - download the RIM OS here

 

and install it on your PC. After that - connect device to PC, run Blackberry Desktop Software to install OS to device.

 

If that does not help - bring your device to repair shop to wipe the device memory.

There is nothing broken on device hardware, it is a severe software failure.

Unfortunately RIM does not provide a hardware button to reset the device to factory settings.

Try this utility.


Hope this helps.

Please use plain text.
New Contributor
stangboy
Posts: 5
Registered: ‎11-28-2008
My Device: Not Specified

Re: Blackberry won't turn on and red light just blinks

When i wipe the memory i will lose all of my current data on my phone? Is there anyway to save what i have on my phone before i wipe it?
Please use plain text.
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Blackberry won't turn on and red light just blinks

Yes, you're right. Wipe will throw away all your data on the device.

 

Usually backup can be done via Blackberry Desktop Manager Software.

 

If you cannot connect  Blackberry Desktop Manager Software to the device - backup cannot be done in this case.

 

If device data is important to you and you want to save it - contact the nearest Blackberry Service Center. Probably they

have some secret hardware/sofware tool to access to blackberry internals to save your data.

 

Please use plain text.
New Contributor
stangboy
Posts: 5
Registered: ‎11-28-2008
My Device: Not Specified

Re: Blackberry won't turn on and red light just blinks

I got everything reinstalled and it works like a charm. Thanks for your help.

Please use plain text.
Visitor
pepyto23
Posts: 1
Registered: ‎12-06-2009
My Device: Not Specified

Re: Blackberry won't turn on and red light just blinks

Im Having the same problem but my blackberry wont connect to the computer what should i do?

Please use plain text.