02-20-2011 04:37 PM
Yesterday my Blackberry shut itself off randomly. So straight away i put it on charge, but after about 10 mins nothing came up, only a solid red light indicator in the top right corner of the phone. I have tried EVERYTHING i can find online and nothing seems to be working :'( it only shows red light when on and off charge, my computer wont detect the device and when connected to the pc the solid red light shows up.. but then goes off after about 10 mins!! my Blackberry is only about 6 months old? Can someone PLEASE PLEASE PLEASE give me a solution? i would really appreciate your help thank you.
02-21-2011 07:06 AM
hi i have the exact same problem but my blackberry is only 1 month old if that, it was working fine and then the battery went flat on it last night i have had it on charge all morning and nothing at all no LED lights and also my laptop is not recognising it when its plugged in, did u manage to get any soloutions?????
02-21-2011 08:06 AM
No i still havent been able to find any solutions but what i did do was take the battery out the phone then re-inserted it so a solid red light came on, then immediatley plugged it into the charger and after 5 mins the light went off the about another 5 mins later an white screen came on with a picture of a battery with a blue lightning bolt through it? then another 5 mins later the screen went blank again. i assume that my battery is dead?? i have ordered a new battery replacement and it should be here tommorow. i will keep you updated
02-22-2011 11:05 AM
My new battery came today. I put the battery in the phone and unfortunatly no luck.. it still has only a solid red light on in the corner and will not be detected by desktop manager, blackberry app loader, JL_CMDER or BBSAK what is the problem?!! someone PLEASE help me!! Thank you
02-26-2011 05:56 AM
UPDATE : I think i have found the problem with my phone... unfortunatley i have the worst case scenario.. my micro usb has broken for some unknown reason and at the same time my phones OS has corrupted im going to replace the broken micro usb port and then wipe the phone and re-install the OS hope this helps?!
03-02-2011 05:22 AM
I have the same problem since 5 minutes!!
I was updating the blackberry appstore. It said i had to reboot, and since then my phone doesn't go on anymore1!! The screen stays black the whole time and sometimes a red light flashes..
what to do??!
11-25-2011 02:40 PM
just 5 minutes ago i turned of my phone and a solid red light came on, ive tried a battery pull, i put the battery back in and the red light came back on, my hone will not charge, can someone help me????? ive had my phone for about 4 months my mum will kill me if its broken, please help me! i must add that i turned it off because it said my battery was too low for radio use, somebody PLESE help me!!!!!!!!!!!!!!!
03-31-2012 06:11 AM
I also got the same problem, could anyone make any recommendation on what I can do< i have tried all of the above, replies will be greatly appreciated.