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New Contributor
Posts: 3
Registered: ‎03-29-2010
My Device: Blackberry Cure 8300
My Carrier: Sprint

Blank response in MMS from other Carriers

I can send MMS and receive them from various carriers. However, when I send an MMS to another carrier (Verizon seems to be the issue as of now) and the other person responds to the MMS it comes back to me blank. Anyone else having this issue? Anyone know if this is just a glitch or something that has always happened? This has been going on since October and no one can seem to give me a straight answer.....

 

Thank you!

Forums Advisor II
Posts: 967
Registered: ‎10-29-2009
My Device: 9550 Storm2/Verizon
My Carrier: Verizon

Re: Blank response in MMS from other Carriers

Are you sending to Verizon from other than Verizon and getting a "blank" MMS when the Verizon customer replies?  What MMS one carrier will sen/receive to/from another carrier is in part based upon reciprocity agreements.  Basically carrier "A" tells carrier "B" I will accept MMS without restriction if YOU do the same.  Verizon has buried within their FAQ a chart of the carriers and MMS limitations and/or restrictions.

 

Is this one Verizon contact or all?  Some individuals do not have other than an SMS capability based upon their account options/limitations.

 

 

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New Contributor
Posts: 3
Registered: ‎03-29-2010
My Device: Blackberry Cure 8300
My Carrier: Sprint

Re: Blank response in MMS from other Carriers

I have Sprint and I seem to have issues recieving MMS replies from Verizon carriers. For example, I (with sprint) sent my sister (verizon) a picture. She replied but the response was blank. I'm not sure if there are issues with carriers other than Verizon since most of my friends have Verizon or Sprint.

Thanks!

Developer
Posts: 67
Registered: ‎03-09-2009
My Device: 8350i for Nextel

Re: Blank response in MMS from other Carriers

I'm on Sprint/Nextel and my nephew is on Verizon. We have not had any issues so far.

It could be something with the model of the Verizon phone.

New Contributor
Posts: 3
Registered: ‎03-29-2010
My Device: Blackberry Cure 8300
My Carrier: Sprint

Re: Blank response in MMS from other Carriers

Hmmmm Maybe that's the issue. So far it has been 2 different phones from Verizon.

Thanks for the reply :-)