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BlackBerry® Curve™

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New Member
Posts: 1
Registered: ‎09-16-2012
My Device: Blackberry curve9320
My Carrier: Vodafone

Browser help with 9320

When I try to my browser a message comes up saying " uncaught exception: bridge is not ready. Ensure the UMP is running.

 

I don't know what the UMP is.

 

Pesse help

 

Heather

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Browser help with 9320

Hi shortyfrizz and welcome to the BlackBerry Support Community Forums!

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks.

 

-CptS

 

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