06-11-2012 08:31 PM
my blackberry curve 8520 built-in browser won't open... it seems like it is now unclickable...no response after all...i alrady rmoved the battery and turn it on, did the soft reset...still no response...
Solved! Go to Solution.
06-12-2012 12:09 AM
Please take complete backup using desktop software and perform a security wipe.
Home screen > Option > Security option> Security wipe > check mails and contacts (Don't check memory card and 3rd aprty app). Type blackberry and click on wipe.
This will help you to get out of this issue.
06-12-2012 01:47 AM
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06-12-2012 08:30 AM
Thanks!, it worked... very grateful, by the way what causes that certain problem? and the back-up can i restore it? in my BB phone?