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BlackBerry® Curve™

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Super Contributor
kosten4
Posts: 354
Registered: ‎09-11-2010
My Device: BB Bold 9900
My Carrier: vodafone UK

Re: CAN RECEIVE BUT CANT SEND EMAILS

Hello!
Try to erase the email client and then reinstall it with BB Desctop Software.

Regards,
Kostadin
Blackberry! Here, now, forever!
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Contributor
Cheesyflyestgee
Posts: 19
Registered: ‎08-05-2012
My Device: Blackberry curve 8520

Re: CAN RECEIVE BUT CANT SEND EMAILS

Hello! I got a new BB 8520 last year september and it was working fine until I had to change the battery because it was drained/old that the phone would shut down with white screen wiith battery fully charged/full bars so recently I got a new same model battery,put it on & had it charged and all seemed to work just fine for 2days then it started shutting down phone with 3 or 2 bars of battery level.This sucks that I'm even looking to burn the whole phone and buy the new 9320 just for the battery life
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JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: CAN RECEIVE BUT CANT SEND EMAILS

I'd suggest you examine your third party apps you have installed.

Delete them from the recent back, one by one and see if your problem stops.




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New Contributor
shawnshazz
Posts: 8
Registered: ‎05-08-2013
My Device: Blackberry Curve 8520

Re: CAN RECEIVE BUT CANT SEND EMAILS

I have the same problem.  Done the registration, done the reboot, done the service books and the updates and still no luck.  Please advise how to wipe the phone and solve this issue

 

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JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: CAN RECEIVE BUT CANT SEND EMAILS


shawnshazz wrote:

I have the same problem.  Done the registration, done the reboot, done the service books and the updates and still no luck.  Please advise how to wipe the phone and solve this issue

 


When or how did this issue begin for you?

 

Was it working correctly until now?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
shawnshazz
Posts: 8
Registered: ‎05-08-2013
My Device: Blackberry Curve 8520

Re: CAN RECEIVE BUT CANT SEND EMAILS

yes it was working fine until about a month and a half ago.  I have 2 email accounts and they are both doing the same thing

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JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: CAN RECEIVE BUT CANT SEND EMAILS

What same thing? You have not said what there doing, or not doing.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
shawnshazz
Posts: 8
Registered: ‎05-08-2013
My Device: Blackberry Curve 8520

Re: CAN RECEIVE BUT CANT SEND EMAILS

Im receiving emails.  I can not forward an email or send a new email as the "send" option is done.  I can only reply to emails

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JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: CAN RECEIVE BUT CANT SEND EMAILS

Check your Options > Advanced Options > Default Services.

Make sure your correct default email is set correctly.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
shawnshazz
Posts: 8
Registered: ‎05-08-2013
My Device: Blackberry Curve 8520

Re: CAN RECEIVE BUT CANT SEND EMAILS

ive done this as well as sent the registration and done the service books. Ive received notifications for both.  Ive also taken the battery out for a while and rebooted and it still does not work

Please help

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