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BlackBerry® Curve™

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Posts: 3
Registered: ‎10-25-2012
My Device: blackberry curve 9300
My Carrier: tesco mobile

CURVE 9300

I CANNOT EAR ANYTHING THROUGH THE EARPIECE ,ITS NOT LIKE THAT BEFORE CAN ANYBODY SORT ME OUT PLEASE

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Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: CURVE 9300

Hi olateju,

 

Are you referring to a headset or to the phone speaker on your BlackBerry® Curve™ 9300 smartphone? If you are referring to a headset, please test with another headset if possible. If you are referring to the speaker on the BlackBerry® Curve™ 9300 smartphone itself, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.

For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue with the earpiece has been resolved before restoring any data from your backup file.

Hope this helps.


-FS


 


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