04-26-2009 09:24 AM
Can someone please help me, my blackberry curve 8900 call log only displays missed calls when i press the green button on the handset. I have went to all the menu's and can get it to show all dialed and recieved calls.
When i try to view them in the 'view folder - Phone call logs' option i get an error message saying - uncaught exception:java.lang.NullPointerException
Hopefully Someone can help me cause i dont really want to send it back
04-26-2009 09:37 AM
Greetings, and welcome to the BlackBerry.com Support Forums.
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Try it again with a new call to determine if it logs.
04-26-2009 02:32 PM
I Have tried the reset that you suggested and the error still pops up when it boots back up but some dialed contacts are now in my call log but it still isnt logging dialed and recieved calls
Any more suggestions
04-27-2009 09:07 AM
You could have a problem in the OS.
Do you want to reload the OS on your device?
Who is your carrier?
What is the current OS (look at Options > Abou, third line down beginning with "4.xxxx"
04-27-2009 12:43 PM
The latest verison of that OS is 22.214.171.124, see the difference?
The link below has complete instructions, follow them.
Do a complete backup first, using your Desktop Manager.
06-23-2009 01:03 AM
Hi, I had a similar problem for a while and I just fixed it. If you have not resolved your problem yet, check out my post in this thread:
03-05-2013 06:00 PM
PLEASE! i have desperately been trying to find a way to solv this exact problem. can anyone make any other sugestions??
Tessel! would it be possible to possible to fix the above link your possible solution to this problem.
hope to hear back from someone soon!
03-05-2013 06:32 PM
can you please fix the above link so i can check out what to do