07-10-2008 08:02 PM
8310 Curve
I am having problems with my call history and TEX messages. They will keep erasing. All call history will delete. Field will be blank. TEX is set for 30 days, but will erase after I look at it.
07-11-2008 09:36 AM
check out Blackberry Knowledgebase: KB11570 "Call and SMS logs disappear when BlackBerry smartphone is low on memory"
Basically, your Blackberry is out of memory. You can verify the free space available by going to Options > Status > File Free,
The Blackberry Low Memory Manager will start deleting items from your Blackberry when it starts getting to low on memory.
First thing you want to do is check file free as mentioned above (its probably at 0 bytes free) and write it down, then pull the battery with the Blackberry turned on, wait 30 seconds and put battery back in. After it starts back up, check File Free again and look at the difference.
07-11-2008 11:08 AM
You're facing memory constraints in your device. Perform the following steps -
Check the below Knowledge Bases -
Call and SMS logs disappear when BlackBerry smartphone is low on memory
Email messages are deleted from the BlackBerry device
tanzim
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