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BlackBerry® Curve™

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Contributor
Posts: 23
Registered: ‎07-27-2009
My Device: Curve 8900
My Carrier: O2
Accepted Solution

Camera Zoom stopped working - trackball does nothing. Very strange fault.

I just came to take a photo using my Curve 8900 still shot camera feature.

 

Normally moving the trackball towards 12 o clock position zooms the shot in slightly

and moving it to the 6 oclock position zooms back out to 1:00x

But today I noticed it doesn't work at all.   The trackball functions perfectly for scrolling up and down menu lists.

Also it works properly in all directions when zooming an existing photo.

 

It's just that the zoom function when aiming a shot to take the picture has just ceased to function.

Makes no difference what resolution it's set to.  I have mine set to Superfine and 2048 x 1536 pixels and Flash and White Balance both set to Automatic.   I can't even make a key press substitute for zoom such as Z as that doesn't bring the function back.

 

Can the trackball stop working in the camera but be working in all other applications? 

I'm mystified by this one.

Hope someone knows what's happening here.

--

Plado

Laurie Prior
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Contributor
Posts: 23
Registered: ‎07-27-2009
My Device: Curve 8900
My Carrier: O2

Re: Camera Zoom stopped working - trackball does nothing. Very strange fault.

Dear Plado (That's me!)

Have you tried switching the phone off and back on again as in a Reboot?

 

Yes I have tried that but it made no difference.

 

OK have you tried turning off and taking the battery out and doing a cold boot?

 

No but I will do and see if it makes any difference!

 

Did it work ?

Yes it did, and the zoom is now back working again and shows a zoom level from 1.0 to 2.0 in .25x increments.

 

Well I never ! Who'd have thought it?

 

I'm still none the wiser as to why it needed a cold boot or why it got stuck without prompting from me.

 

It's just one of those things. A sort of a blob, with eyeballs that throb, just one of those things !

So thanks to anyone who felt like replying to this, the problem is solved but I'd still like to know why it stopped working.

--

Plado

Laurie Prior
Posts: 92,722
Likes: 24,236
Solutions: 6,269
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Zoom stopped working - trackball does nothing. Very strange fault.

Plado, anytime you have a strange glitch on a BlackBerry...

 

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Don't turn it off first. Don't power off and on. Just do as above.

 

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Contributor
Posts: 23
Registered: ‎07-27-2009
My Device: Curve 8900
My Carrier: O2

Re: Camera Zoom stopped working - trackball does nothing. Very strange fault.

Many thanks for that tip.  I will certainly do that next time.  Is that because a battery disconnect while powered up, does a more correct re-boot or does it perform some other memory cleaning operation unseen?

 

It seems to be an action that feels a bit wrong to whip the battery out when it's not been switched off but there must be some good reason for you to advise that.  I'm not in any way questioning your directive, I'm just curious as to why that is the way to cure it.

 

I never like doing "cold" reboots as often the factory settings are all put back to default and I have to spend half a weekend working out what everything was set to before it was zapped.

 

Cheers and thanks

--

Plado

Laurie Prior