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New Contributor
hoeffnerd
Posts: 7
Registered: ‎08-01-2008
My Device: Not Specified

Camera and Video will not open

I get a screen message" Could not start the camera. Close other applications and try opening the camera again"  I have a 4 GB card installed. have used the camera to take 5 pictures, saving them to the card. I have e-mailed one picture, and used one as my desktop background. My problem started random. I have removed the battery and tried restarting my phone, removed the card and restarted my phone. Neither of these has helped. Suggestions please.
Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Camera and Video will not open


hoeffnerd wrote:
I get a screen message" Could not start the camera. Close other applications and try opening the camera again"  I have a 4 GB card installed. have used the camera to take 5 pictures, saving them to the card. I have e-mailed one picture, and used one as my desktop background. My problem started random. I have removed the battery and tried restarting my phone, removed the card and restarted my phone. Neither of these has helped. Suggestions please.
and... did you try to close the other applications as the Blackbery told you to ?
Most of the time, people just hide them but they are still opened and eat up the RAM of the Blackberry.

Please read here :
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=4853&query.id=70734#M...



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New Contributor
hoeffnerd
Posts: 7
Registered: ‎08-01-2008
My Device: Not Specified

Re: Camera and Video will not open

yes, allother applications are closed
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Camera and Video will not open

Please go into options - status and send along the file free and file total munbers you have.

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New Member
hornetsdoc
Posts: 1
Registered: ‎11-30-2009
My Device: Not Specified

Re: Camera and Video will not open

Had the same problem.  Maybe my answer is late but here it goes..  I did a soft reset and camera started to work.  Alt, Right Shift, Del  did the trick.

 

New Member
diablesoule
Posts: 1
Registered: ‎01-11-2010
My Device: Storm

Re: Camera and Video will not open

This issue was introduced with the latest upgrade on the storm on the verizon network.  Previous to that upgrade it has never happened to me, so i believe it is a defect in the OS.  I also noticed that before the message occurs saying to close all applications that there appears to be some network traffic.

New Contributor
ndecon
Posts: 6
Registered: ‎06-28-2010
My Device: BlackBerry 8300

Re: Camera and Video will not open

Okay, I have the curve 8300, no problems over 2 years until this exact issue.  With AT&T, no corporate restrictions, OS v4.5.0.110, battery pull didn't work, soft boot didn't didn't work.  Other thoughts/solutions out there?

New Contributor
ndecon
Posts: 6
Registered: ‎06-28-2010
My Device: BlackBerry 8300

Re: Camera and Video will not open

To add to my 6/28@10:51 post... no other apps are open (I close them), and one added symptom: when I start the video cam app, it opens, then just closes without functioning.  Note that the video cam came with OS v4.5xxx.  As stated before, no other apps are open, and I've pulled the battery and done a soft reset as shown above.  Other solution suggestions are welcome, as I'm out of ideas...

New Member
tallcoyote
Posts: 1
Registered: ‎07-21-2010
My Device: 8320 titanium

Re: Camera and Video will not open

did you find a solution I have the same problem and have done all that was posted still will not work

New Contributor
ndecon
Posts: 6
Registered: ‎06-28-2010
My Device: BlackBerry 8300

Re: Camera and Video will not open

I did not ever find a solution that worked.  General consensus is that it's a hardware issue.  I traded for a spare unit with my IT department.  Best of luck finding an answer.  If you do, please let me know, as I still have access to the older unit.