02-06-2013 07:31 PM
The camera and phone have been working fine*, until today when I get the error message on screen "low light" when trying to take a picture. It is being used in a room with normal lighting.
The warning only goes away when I point the camera directly at a light bulb.
The camera refuses to take a photo, regardless whether the warning is displayed or not.
Changing from auto <-> night mode has no effect either.
*Apart from a few weeks ago, the video zoom in/out stopped working, although it did take photos and videos ok.
02-13-2013 12:45 PM
Welcome to the BlackBerry Support Community.
Sorry to hear about the issue you are experiencing with the Camera application on your BlackBerry smartphone.
Please reinsert your battery as a test. If this fails to resolve the issue, perform a reload or upgrade the BlackBerry Device Software. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
Let us know if this helps.
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