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BlackBerry® Curve™

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New Member
ShiftFTW
Posts: 3
Registered: ‎02-10-2013
My Device: Curve 8520

Can't access FB with BIS

Hi!

 

I just bought my BIS and i have normal access to the internet, app world, browser and stuff but when it comes to apps like fb and twitter it still gives me the error saying i do not have a data plan, any toughts to fix that ?

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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: Can't access FB with BIS

Register your phone on the network again.  On your homescreen follow Options>Device>Advanced System Settings>Host Routing Table>(Menu Key)>Register Now.

 

Once you've done that, resend the service books to your phone.  This can be done at Setup>Internet Email Accounts>(Menu Key)>Service Books>Resend Service Books.

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Member
ShiftFTW
Posts: 3
Registered: ‎02-10-2013
My Device: Curve 8520

Re: Can't access FB with BIS

I did the first step, didnt worked.

 

The second step i dont have those options :s i have a curve 8520, its a litle old already :s but i friend gave me it cuz my main phone broke, whatever, i went to Options > Advanced Options > Service Book > then deleted everything and rebooted the phone, i did it right ? btw it still not working :smileysad:

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New Member
ShiftFTW
Posts: 3
Registered: ‎02-10-2013
My Device: Curve 8520

Re: Can't access FB with BIS

I've been reading, and i think i should receive a message with the informations to activate BIS and i didnt received anything... i will contact my provider tomorrow to solve this... thank you anyway!

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