07-23-2013 12:22 PM
I can't access the web from my Curve phone; when I click on the web icon Blackberry page for the new Q10 and Z10 phones appear. I can't find how to get to the browser. Help me! I am totally frustrated.
07-23-2013 01:46 PM
Welcome to BlackBerry Support Forums
when I click on the web icon Blackberry page for the new Q10 and Z10 phones appear.
Well .. That is quiet strange !
Can you try this : On your Homescreen open BlackBerry browse > Press the Menu key > Options > Scroll down to Clear Browsing Data ( Mark all fields within there ) then select Clear Now . Once it is cleared perform a battery pull restart by removing the Battery while your Device is Powered On , wait for a min. Then reinsert it back . After reboot please check again .