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Posts: 1
Registered: ‎03-15-2014
My Device: curve 9300
My Carrier: reliance

Can't change BBID password

I tried to change my blackberry id password but it requires password but i forgot my password as well as security question password .On mobile phone forgot password option in security question appears but on laptop the option of forgot password doesnot appears.So kindly help me to change the blackberry id password.

Posts: 89,798
Likes: 23,830
Solutions: 6,138
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't change BBID password

Read this for full information and suggestions to regain access to your BBID >> http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...

******
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.




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