05-02-2013 11:39 AM
I m unable to download anything from my Hotspot browser through wifi... Though my wifi connectivity is excellent, browsing is good, even i can download apps through Blackberry World. But when i try to install facebook app after signing in to fb, it gives the message that "Unable to connect to the internet please try again later. I this problem persists please contact your provider". I cant download my attachments through my Yahoo mail as well. Rest of it, i can browse internet at a good speed. Kindly help me on urgent basis plz...
05-02-2013 02:15 PM
I think that your browser can't download incompatible format data directly from the internet !! you better download the apps from BlackBerry World !
05-03-2013 01:59 PM
Hi and Welcome to the Community!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books (pre-BB10 devices only)
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support and to be sure that you are subscribed to an adequate data plan to enable the services you desire.