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New Member
imelda38
Posts: 2
Registered: ‎02-05-2014
My Device: Blackberry Curve 8520
Accepted Solution

Can't get on to Wifi

I have a Blackberry 8529. Provider is Vodafone. I've always had issues with accessing the internet (it's very slow and often says that the page is too big). However, I have broadband at home and thought I was connected to it - but apparently not. I tried to access our BT Broadband, but am being told to input a PIN number (generated by my BB) in to the Broadband router. There is no way of doing this (no keyboard etc). All I want to do is connect to my own Wifi and it's getting really frustrating as it simply doesn't seem to work. I tried to do it manually, (putting in the name of the router, then the password), but it said that I couldn't connect that way either. Anybody got any ideas? Please? and please and please? I just want it to work!! Thanks in advance for any help or guidance you're able to offer.

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JSanders
Posts: 85,275
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get on to Wifi

When you get the point of it asking for the PIN to be entered in the router, hit the back key and if I recall correctly you will be given the option for WEP or other Wifi access, and you will enter the router password (security key).

 

IF you must enter the PIN in the router, it is done via your PC interface to the router.




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New Member
imelda38
Posts: 2
Registered: ‎02-05-2014
My Device: Blackberry Curve 8520

Re: Can't get on to Wifi

Thank you so much - It worked. I so appreciate your help. Thank you! F :smileyhappy:

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JSanders
Posts: 85,275
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get on to Wifi

imelda38, excellent, you are welcome.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.