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F13
Visitor
Posts: 1
Registered: ‎11-20-2012
My Device: Curve 9360
My Carrier: Office Worker

Can't login to BlackBerry ID

I can't login to BlackBerry ID, there's a message "unable to login to your BlackBerry ID account".

I've read the KB2812. What should I do for fixing it? Should I reset my device to factory settings?

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Can't login to BlackBerry ID

Hi F13

 

Welcome to BlackBerry Support Forums

 

 

If all suggestions mentioned within that Knowledge Base KB28212  fails then as a last option you had to Reset your device to Factory Setting .But before that do your device backup using BlackBerry desktop software.

 

 

Prince

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