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BlackBerry® Curve™

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New Contributor
lacopp
Posts: 5
Registered: ‎07-25-2008
My Device: Not Specified

Can't open any attachments BB Curve 8300

Does anyone know of a fix for this?
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Can't open any attachments BB Curve 8300

What type of file you're trying to download? Are you receiving any error prompt or code while trying to download? Are you in BIS or BES?

tanzim                                                                                  
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Forums Advisor I
JeremyKitching
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Can't open any attachments BB Curve 8300

Also, are you receiving your e-mail via the Desktop Redirector? If so, attachments aren't viewable if you receive your e-mail this way.
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New Contributor
lacopp
Posts: 5
Registered: ‎07-25-2008
My Device: Not Specified

Re: Can't open any attachments BB Curve 8300

I cant open any attachment. When I click on the attachment it wont give me the option to open it. Doesnt matter what lind of attachment it is. I have a friend with the same model and he has the option. I have BIS

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New Contributor
lacopp
Posts: 5
Registered: ‎07-25-2008
My Device: Not Specified

Re: Can't open any attachments BB Curve 8300

Not receiving your e-mail via the Desktop Redirector.

 

I even synced and did a back up. Wiped out the BB and started over..still cant get the option to open the attachment :smileysad:

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Regular Contributor
tschweitzer
Posts: 142
Registered: ‎07-16-2008
My Device: 8310

Re: Can't open any attachments BB Curve 8300

Have you loaded a new OS on to your BlackBerry? If so you may not have put a check mark next to the attachment service when you installed the new OS.
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New Contributor
lacopp
Posts: 5
Registered: ‎07-25-2008
My Device: Not Specified

Re: Can't open any attachments BB Curve 8300

I did install the new OS I will go back and see if the attachment service has been checked.

Thank you!

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