06-20-2011 09:55 AM
As the subject says, I can not "send" hotmail's from my internet browser. I can't scroll down far enough to see the send button. This just started on Friday, sprint is my carrier if that matters.
I have tried clearing the cache, provisioning.
I have searched this and other forum's and no luck. Thanks,
06-27-2011 11:40 AM
I don't think Sprint let's you change the browser configuration. I tried going into that setting, but it won't let me change it to anything else. It just says "internet browser". I click on that and it highlights it, but it won't let me change it. Unless I'm not doing something correctly?
06-27-2011 11:59 AM
I have reset the browser from Blackberry to Internet to Blackberry. Does not make a difference. On the compose email screen, nothing exist below the message text box. To get off the screen, I have to press the previous button to take me back. The scroll bar is at the bottom. When I change over to my ATT.NET account, just below the text box is a Send button. Why doesn't this show up on the hotmail account. It would seem to be a problem with hotmail. I also have a live.com account and it does not show up there, either. My gmail and corporate email (Lotus Notes) works just fine.
06-27-2011 12:14 PM
That is my problem exactly.
I called Sprint and he had me remove the battery (I never thought of that???), then re-register it twice and do the provisioning thing. None of which solved my problem. He is calling me back in 5-10 minutes, an hour ago....
I agree it sounds like a Live issue, but I have not found a good help line for that?
06-29-2011 08:34 AM
May have found the answer. When you are in the browser, hit the Blackberry menu button, scroll down and select Options. Then select Browser configuration. Scroll down to Emulation Mode. Mine was set to BlackBerry. I changed it to Microsoft IE, Saved the Options, then Closed the browser. After opening it again, the Send button is there. My guess is that Microsoft has made a change to the page that only works with IE. Let me know if this helps you. It worked for me, so far.