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BlackBerry® Curve™

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minicrouch
Posts: 1
Registered: ‎11-08-2012
My Device: Curve 9300

Can't reinstall an app...

I accidentally deleted Whatsapp and now when I go to reinstall it on appworld a button won't come up to install it again... Help?!

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Can't reinstall an app...

Hi minicrouch

 

Welcome to BlackBerry Support Community Forums

 

 

First of all please clear your App World Cache :

 

  •  Open App World – Go to MY World  >  Hold down the ALT key and then press RST

          (   KB24714 How to clear the BlackBerry App World cache)

 

  • App World shall Close
  • Then Perform a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.

After that see if  Re - Install Option is available.

 

 

Prince

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