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halluschegoon
Posts: 5
Registered: ‎07-01-2013
My Device: curve 9320,model:REW71UW

Re: Can't restore my BBM contact list

My bbm is not functioning after I did a wipe.Pls help,I wanna chat on my bbm
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Can't restore my BBM contact list


felpuli wrote:

But I can't get it to work.

Im really dissappointed with BB. I bought it because of the BBM and now I can't use it.

There's no way to contact BlackBerry and nobody gives me a solution.

 

Recently I did a wipe to the phone, still stuck onthe same exact screen.

The confirmation  mails sometimes arrives, sometimes it doesn't.

Whe it arrives the BBM doesn't recover my contact list neither.

 

I  don't know what else can I do.

 

I'll keep on trying solutions... Now I'm going to upgrade to the last BBM, but it will ask me to connect to BBID and in my last device I didn't have BBID so I won't be able to solve it neither.

Thanks again!

And if you figure out a solution please tell me! :smileyhappy:


Hi felpuli

 

Currently I'm using a higher version of BBM , but as far as I remember on those lower version  BBM do allow a remote backup and restore using an email account .

 

I'll definetely update you if I find any solution or find the cause.

 

 

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Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Can't restore my BBM contact list


halluschegoon wrote:
I'm finding it difficult to restore my bbm contact list after I mistakenly didn't backup.pls,help I can't ping anymore cos my bbm is not functioning

Hello halluschegoon

 

Welcome to BlackBerry Support Forums

 

Before a wipe which version of BBM you're having ?  if you're having BBM7 or higher have you login with the same BlackBerry ID that you're using before  after a wipe ?

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