08-15-2008 11:41 AM - edited 08-15-2008 11:59 AM
Hi, I've had a look through the forum and it seems most people have actually got an E-Mail set up! Im afraid i cannot get this working as It says it should be.
I want to add 2/3 personal E-Mail addresses to my new (3 day old) 8320 CURVE through ORANGE.
When i run the Set Up Wizard the only option i have is "i want to use a work email account with a blackberry enterprise server". I dont want to do this, I want to add 2/3 personal messages thats all.
From reading the guide i want the following option "I want to create or add an email address" which is not on my Set Up Wizard as an option.
Im guessing BES stands for Blackberry Enterprise Server (for more business use) so BIS (Blackberry Individual?? Server?) do i need BIS to be able to set up an EMail address?
I have set up WI Fi, maps doesnt work just diagonal lines and i cant find where to set up my EMAIL?
Please Help if posible...many many thanks Martyn (head bowed in defeat!)
08-15-2008 12:35 PM
BIS stands for Blackberry Internet Service. You can set up EMail Addresses thru the BIS, however, you need to have the Blackberry Desktop Manager. Check with your Wireless provider for the CD or you may go to their website and download it. You must also have the corresponding OS (I have Verizon, and my OS version is 4.3.127).
After you have all these in place, and you sync, you should see (in the Configuration portion of the Sync, EMail set up, and it should list Outlook, and you can set up your parameters from there for each Email
Hope this helps
08-12-2010 09:52 AM
08-12-2010 12:53 PM
Do you know if you are on an appropriate BIS data plan? you do need to be on a Blackberry data plan to setup personal email
08-13-2010 10:09 AM
yup, i know that... the provider already charges me but still cannot registered to BIS. according to them there's a problem with my hand held... but why?? before it's fine before i use another package and it's fine but know even i changed back the package to usualy i used but still cannot..... my HRT empty but my service book still there???? kindly advice i try already to downgrade and upgrade the software but still cannot.
08-13-2010 01:03 PM
and have you re-registered to the HRT?
08-15-2010 09:19 PM - edited 08-15-2010 09:20 PM
Have you logged into your BIS account on your computer and re-sent your service books?