10-23-2012 06:25 AM
we have a BES 4.1.6 and we try to configure an Enterprise account on a BB 9360.
Unfortunately, the device does not show the correct option (enterprise account option does not appear when configure a newemail account).
A colleague who has an identical phone, an identical operator (US AT&T), an identical tariff plan, did not have any problem toactivate his enterprise account .
10-23-2012 11:06 AM
Do you see anything under Email Setup in the setup menu?
Try the following steps to see if they can help:-
Both should result in a message appearing in messages folder saying your handset is registered.