09-10-2008 07:20 PM
Thanks for the quick reply. I did install DM 4.5 without media manager per your recommendation. I had the same result: unable to Sync with MS Outlook 2000. Will uninstall 4.3 and reinstall 4.5 one more time to see if mayble I didn't do something correct.
Thanks for hangin in there with me!
09-10-2008 07:26 PM
Ken, make sure you go a clean uninstall, use the link in this post.
09-10-2008 08:44 PM
OK, back. Just did the clean uninstall and re-installed 4.5. As I did the sync configuration, I only had the choice of:
What do you suggest? Thanks again!!!
09-10-2008 09:36 PM - edited 09-10-2008 09:39 PM
in the command prompt, type regsvr32 atl.dll
It should give you a Successful or Failed message.
If it registered successfully, then do a restart of your machine
If it didn't register successfully, it's potentially and probably an issue with Outlook
FYI - atl.dll is the file that Outlook uses to communicate with other programs.
It stands for Active Template Library. If this file is corrupt, unregistered, or missing, Desktop Manager will not function as intended.
Just got your PM 4.2 download here:
Let me know!
09-12-2008 01:56 PM
DONE...in the command prompt, type regsvr32 atl.dll
DONE...It should give you a Successful or Failed message....WAS SUCCESFUL
DONE...If it registered successfully, then do a restart of your machine...DID RESTART
STILL DIDN'T WORK.
BUT, THANKS FOR THE LINK TO 4.2!!
IT IS BACK TO WORKING AGAIN AND HAVE UPDATED 4 OR 5 DAYS WORTH OF DATA!
AS ALWAYS, THANKS SO MUCH FOR BEARING WITH ME!