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BlackBerry® Curve™

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New Member
Jean8tte
Posts: 1
Registered: ‎11-06-2012
My Device: Blackberry Curve 9320
My Carrier: Orange

Cannot connect phone to computer

I have tried using my USB wire to connect my Blackberry Curve 9320 to the computer. It has worked i the past but now it just charges the phone. I want to put a song on my phone.

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Cannot connect phone to computer

Hi jean8tte and welcome to the BlackBerry Support Community Forums!

 

Have you tried performing a battery pull on your BlackBerry® smartphone to see if it will connect to your computer?

 

Thanks.

 

-CptS

 

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