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BlackBerry® Curve™

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ro_ballard
Posts: 1
Registered: ‎01-22-2013
My Device: Blackberry Curve 9520
My Carrier: TalkTalk(Vodaphone)

Cannot connect to home wifi

I got phone at new year,and at first it connected to my home wifi with no problem, but now when I try to connect, I get the message "unable to associate with server". Can anyone help?

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Cannot connect to home wifi

Hi ro_ballard,

 

Welcome to the Support Community!

Are you able to connect to any other Wi-Fi networks or Hotspots? Can you please verify which model number of BlackBerry Curve smartphone you are using? This KB article should help you find the model number. "How to check the model number and version of installed BlackBerry device software on a BlackBerry smartphone" http://bbry.lv/GExvOY

 

Thanks.


-FS


 


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