BlackBerry® Curve™

[Ooops]

my BB Curve 8520 always shows me a New Message on the Top of the Display, although there is None. How can I reset / delete the Symbol?

[Gralt]

Hi Ooops, you will find an envelope icon ( All Messages) on your main screen that contains all messages, missed calls and notifications, simply open the icon and scroll through until you find either an unopened message or a missed call, you can then either open the item to respond or simply delete.

Hope that helps.

[prince2012 · Accepted solution]

Hi Ooops

Welcome to BlackBerry Support Forums

In addition to what Gralt suggested ,On your home screen Go to main Message Box ,open it go over a Specific date say today then Press Menu key > scroll  and click " Mark Prior Read " . then perform a battery pull restart like this : device power on remove battery,wait for a min. then reinsert and wait till it reboot , see if it is still there,

If still appears then Open Message Box Press the menu key > View Folder > and search every field and see if any Unread message is there.

Prince

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