11-22-2012 03:40 PM
Hi Ooops, you will find an envelope icon ( All Messages) on your main screen that contains all messages, missed calls and notifications, simply open the icon and scroll through until you find either an unopened message or a missed call, you can then either open the item to respond or simply delete.
Hope that helps.
11-22-2012 03:46 PM
Welcome to BlackBerry Support Forums
In addition to what Gralt suggested ,On your home screen Go to main Message Box ,open it go over a Specific date say today then Press Menu key > scroll and click " Mark Prior Read " . then perform a battery pull restart like this : device power on remove battery,wait for a min. then reinsert and wait till it reboot , see if it is still there,
If still appears then Open Message Box Press the menu key > View Folder > and search every field and see if any Unread message is there.
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