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New Contributor
LFrankUrban
Posts: 9
Registered: ‎08-14-2008
My Device: Curve 8330
Accepted Solution

Cannot get media icon on my Desktop software

I tried updating my Desktop but I keep getting asked for a CD "sonic Activation Mode" CD1.  I just purchased a memory card to upload some music but i can't get it to work.  Something about a Roxio Media Manger..........
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Cannot get media icon on my Desktop software

Hi and welcome to the forums,

Please tell me what kind of Operating system is on the PC

What version of Desktop Software did you upgrade to/ from

Thanks,

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New Contributor
LFrankUrban
Posts: 9
Registered: ‎08-14-2008
My Device: Curve 8330

Re: Cannot get media icon on my Desktop software

I am running windows XP.  I just bought my phone and installed the Desktop CD it came with.  I noticed there was no Media icon so I updated. 
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New Contributor
LFrankUrban
Posts: 9
Registered: ‎08-14-2008
My Device: Curve 8330

Re: Cannot get media icon on my Desktop software

I checked the "about" section - the version I am running say 4.3.0.127
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Cannot get media icon on my Desktop software

hello,

there are two kinds of Desktop Manager. There is :
  • barebone Desktop Manager
  • Desktop Manager + Roxio Media Manager

It seems that the one on the CD is barebone. You can go on the Blackberry.com website and download "Desktop Manager 4.5 + Media manager".



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