Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
rahul12345
Posts: 4
Registered: ‎12-04-2012
My Device: Curve 9300
My Carrier: Vodafone

Cannot see sent emails in my blackberry

Hello Everyone

 

I recently purchased a blackberry curve 9300. I have a BIS connection. I configured my gmail and my office mail on it. The issue is any mail replied in gmail from pc appears on my phone but any mail replied in my office mail via pc doesnt show up on my BB. My office mail is also on gmail platform only. Can someone please help me??

Please use plain text.
JSanders
Posts: 83,053
Likes: 22,695
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot see sent emails in my blackberry

Your "mail replied in my office mail"... are you replying via Outlook in your office, or what, how?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
rahul12345
Posts: 4
Registered: ‎12-04-2012
My Device: Curve 9300
My Carrier: Vodafone

Re: Cannot see sent emails in my blackberry

Hello Sander

I use normal web browser to reply to any mails in gmail or in office mail. No specific email client is used
Please use plain text.
JSanders
Posts: 83,053
Likes: 22,695
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot see sent emails in my blackberry

So your office mail replies are sent from the Gmail/work browser?

Those will sync.. can take up to six hours from 'server to handheld' syncing.

 

More details here:  http://www.blackberry.com/btsc/KB05133




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
rahul12345
Posts: 4
Registered: ‎12-04-2012
My Device: Curve 9300
My Carrier: Vodafone

Re: Cannot see sent emails in my blackberry

its been nearly a month that im using this phone but nothing has synced. But when i reply in gmail its there in my phone immediately
Please use plain text.
New Contributor
rahul12345
Posts: 4
Registered: ‎12-04-2012
My Device: Curve 9300
My Carrier: Vodafone

Re: Cannot see sent emails in my blackberry

got it now.. according to the link u gave me imap doesnt sync sent items but google mail does.. my confusion is my office mail is also on google domain
Please use plain text.
JSanders
Posts: 83,053
Likes: 22,695
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot see sent emails in my blackberry

You might ask your office IT people... the office domain may be on Gmail, nut not IMAP.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.