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BlackBerry® Curve™

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New Contributor
killian_
Posts: 3
Registered: ‎02-10-2012
My Device: Blackberry curve 8520
Accepted Solution

Cant click on my bbm?

Hi, when i go to click on my bbm it won't let me? but i have Google Talk and Yahoo! Messenger and it lets me click on them but not blackberry messenger? What should i do??

JSanders
Posts: 86,488
Likes: 23,190
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cant click on my bbm?

Press your Menu key for about two seconds (the BB logo dots key) to the left of the trackpad.

 

Now, can you click on the BBM icon that appears in the AppSwitcher ribbon?

 

If still not... Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.




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New Contributor
killian_
Posts: 3
Registered: ‎02-10-2012
My Device: Blackberry curve 8520

Re: Cant click on my bbm?

Thankyou!!  i took the battery out and back in and it works, thankyou.

JSanders
Posts: 86,488
Likes: 23,190
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cant click on my bbm?

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code