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BlackBerry® Curve™

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New Contributor
chechoflex
Posts: 2
Registered: ‎02-10-2013
My Device: blackberry curve 9300
My Carrier: claro

Cant find the camera aplication, help me please ¡¡¡

8th months ago i lost my camera aplicattion and i dont know how to find it. Around 1 week ago i have been keeping information about how to reinstall the camera aplication, and  i clean all my phone, all aplications go away.

please help me, this situation is killing me. try to explain me the more complete as u can, thank you ¡¡¡¡ :Helpsmilie:

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Cant find the camera aplication, help me please ¡¡¡

Hi chechoflex

 

Welcome to BlackBerry Support Forums

 

Can you be more specific , what camera application ? Is it an application that you bought from BlackBerry Wold,also you mentioned that you Cleaned your device , do you mean a wiped ? If you wiped are you using the same BlackBerry ID as before .I hope you will clear those so that everyone can try to help you .

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New Contributor
chechoflex
Posts: 2
Registered: ‎02-10-2013
My Device: blackberry curve 9300
My Carrier: claro

Re: Cant find the camera aplication, help me please ¡¡¡

yes i did a "wiped" and i still using the same ID blackberry, i dont bougth any camera aplication, the aplication that i lost was the original pothograpic camera that come in the phone when i bougth it. please help me 

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Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: Cant find the camera aplication, help me please ¡¡¡

Hi there,

Can you access the camera by going to Media > Pictures and take a picture from the Picture app?

Also double check to ensure that the icon wasn't hidden: Go to the homescreen and press the BB Menu button, then select Show All. Search again in all folders to see if you now find it. If you do, highlight the icon, press the BB Menu button and uncheck the Hide option.

If that still doesn't help, post back and let us know.

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If your issue is resolved, don't forget to click the Solution button on the resolution!

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