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New Contributor
kamalmisc
Posts: 5
Registered: ‎07-16-2012
My Device: curve 8900

Certificate issues with hotmail

Hi,

I have a BB curve 8900. For the past month or so, when I access my hotmail account from my black berry I get a message "you are attempting to open a secure connection to col120.mail.live.com but the certificate only specifies mail.live.com"
I have the option to continue, close, or view certificate.

When I access my account from my computer I do not run into this issue.

I contacted microsoft but their response is that this is a bb issue not a hotmail issue so I should be contacting bb support service.

It is very annoying to have to click on multiple continue option to read my emails.
Has anyone had the same problem? how did you fix it?

Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: Certificate issues with hotmail


kamalmisc wrote:

Hi,

I have a BB curve 8900. For the past month or so, when I access my hotmail account from my black berry I get a message "you are attempting to open a secure connection to col120.mail.live.com but the certificate only specifies mail.live.com"
I have the option to continue, close, or view certificate.

When I access my account from my computer I do not run into this issue.

I contacted microsoft but their response is that this is a bb issue not a hotmail issue so I should be contacting bb support service.

It is very annoying to have to click on multiple continue option to read my emails.
Has anyone had the same problem? how did you fix it?


Hi kamalmisc,

 

Please make sure your Date / Time are correct. Update it and try again.

 

 

Hope it helps.

Good luck!



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New Contributor
kamalmisc
Posts: 5
Registered: ‎07-16-2012
My Device: curve 8900

Re: Certificate issues with hotmail

the date and time are correctly set on my bb. I think the problem is that the web address is "col120.mail.live.com" and the certificate lists "mail.live.com"