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New Contributor
jgoodmanjr61
Posts: 9
Registered: ‎01-17-2013
My Device: Blackberry Curve 9320
My Carrier: Vodafone
Accepted Solution

Changing Blackberry ID on my phone

I inadvertently originally put in my e mail address/blackberry ID incorrectly, it is not a valid e mail address. I am now unable to get any password to work with the id when attempting to access blackberry aps. I have changed my blackberry id to the correct e mail address on my desktop, but it hasn't been changed on the phone. I have made multiple attempts to log in using my correct e mail address and the bogus one and have changed my password several times to no avail. It seems to me the answer would be to eliminate my current blackberry id on the phone and start over. I have also seen a reference to going to "menu" "my world" on the phone to change the id, but there is no "my world" in my menu.....

 

Thanks for your help, Jack

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Changing Blackberry ID on my phone

Hi jgoodmanjr61

 

 

Welcome to Support Forums

 

Do a Backup Of your device using Desktop Software and use a vaild email address to create a new BlackBerry ID for your device .For further help please refer to this Knowledge Base :

 

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone.

 

Good luck.

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New Contributor
jgoodmanjr61
Posts: 9
Registered: ‎01-17-2013
My Device: Blackberry Curve 9320
My Carrier: Vodafone

Re: Changing Blackberry ID on my phone

The advice worked - Thanks, 

 

Jack

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Changing Blackberry ID on my phone

Hi Jack

 

 

               You are most welcome...

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New Member
paparich
Posts: 1
Registered: ‎01-17-2013
My Device: bb curve 9320
My Carrier: giffgaff

Re: Changing Blackberry ID on my phone

lol - i did this.  I put '.co.uk' instead of '.com'

 

I ended up creating a new email account so it matched up :smileyhappy: luckily it wasnt already taken

 

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Changing Blackberry ID on my phone


paparich wrote:

lol - i did this.  I put '.co.uk' instead of '.com'

 

I ended up creating a new email account so it matched up :smileyhappy: luckily it wasnt already taken

 


Hey paparich

 

Welcome to Support Forums

 

 

Good to know that  you resolved your issue :smileyhappy:

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