06-28-2009 05:39 PM
I just got a Blackberry 8330 and need to use it for checking email from my company's email server.
It turns out that this server uses Outlook Web Access lite. I am currently not able to check the mail as I am
getting errors that say the browser needs to accept cookies. Also something about scripting.
Does anybody know how to work around this problem?
I don't want to "integrate" this email account so that I get the messages pushed to the Blackberry- only to be able to
access the email site and check the email.
Solved! Go to Solution.
06-28-2009 05:44 PM
Hi and Welcome to the Forums!
It might not actually be a cookie problem...since I don't access OWA in the way you want (I do integrate it via BIS...very slick!), I can only guess.
From within the Browser, click the BBKey and select Options. Inside of there are a ton of different options, including one that lets your BB browser identify to a website as IE, FF, or BB...the default being, of course, BB. If you change that to IE, you might have more luck. That setting is in the Browser Configuration screen and is usually called Browser Identification.
There are also many other settings that may be helpful...basically you need to fiddle around with these until you find the combination that works right for your specific situation. But I'd try the Browser ID/Emulation first.
06-28-2009 06:06 PM
Thank you and thank you again! You have made my life so much easier! I was able to log in --at least it's crazy to navigate inside but at least I'm in. I wonder if the screen would be easier to read if I did integrate using "BIS". Truthfully, I hadn't tried to do that because I had read elsewhere that was not a possibility....
Do you know if there are directions for doing this posted here or elsewhere?
06-28-2009 10:12 PM
Indeed I do! Here are the instructions for integrating OWA into BIS.
06-29-2009 01:22 PM
Thank you again- I am going to follow the link and give that a try.
It looks like- I thought the issue was resolved yesterday and it really wasn't. What happened in the end was that I am able to open the site and look at email, but I am unable to open the email to read it.... so the suggestion was great but I'm not exactly on track with everything yet. Oops... I was so excited!
06-29-2009 01:27 PM
Ahhh...well, there are a lot of settings within the BB browser, so the combination of possibilities is quite large, so you will need to fiddle with them to find the working combination.
But, if you can itegrate to BIS, then needing to fiddle with the browser settings will be nullified...
07-22-2009 09:24 AM
Thank you, Thank you, Thank you so much. I have been trying to view pictures for about 1 month and called Sprint Tech Support who provided, as always, no help at all. Good looking out.
08-19-2009 01:21 AM
08-19-2009 01:40 AM
I have a recollection of another allstate person having troubles some time back. I can't recall how it was fixed, but I suggest you doing a search on these forums for allstate...you should find that person and their solution.