03-25-2013 09:01 AM
I'm about to send my BB away for repair (the sixth time in the calendar year). Last time I backed up my contacts, by doing a FULL BACKUP it didn't include my CONTACTS. I have about 400 on my phone and don't have the time to copy these manually onto the SIM Card. However, when I tried to RESTORE from backup it didn't include my CONTACTS. I don't want to lose them, some are just phone numbers, others have emails and addresses and the majority are included on my gmail account contacts.
What is the safest way to make sure that the contacts on my Blackberry are backed up, because there seems to be no way of verifying that the contacts are backed up from the choices on the Backup screen?
Thanks to anyone who can help.
03-25-2013 11:56 AM
The "best" process is the Desktop Software...see the link in my auto-sig for detailed instructions. But, I'm concerned about what you say about the Contacts not being backed up or restored? How, exactly, do you know that the contacts were not backed up? I can see how you'd know they were not restored (e.g., there would be no contacts on the device after the restore), but how do you know they were not backed up?
Further, are you using an OTA service (e.g., Google) to sync your contacts? If so, then that overrides the Desktop Software backup/restore process as the Google servers are considered the "master" data source, not the device itself.
Good luck and let us know!
03-26-2013 04:36 AM
03-26-2013 09:29 AM