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Martin50
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Martin50
Posts: 5
Registered: ‎09-21-2011
My Carrier: Telekom
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Contacts do not work

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‎09-21-2011 12:56 PM

When I want to open my contacts I get the following message: Uncaught exception: Application net_rim_bb_addressbook_app (643) ist not responding; process terminates? What does that mean? What could I do to make my contacts work correctly?

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JSanders
Posts: 67,245
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Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Contacts do not work

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‎09-21-2011 01:03 PM

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, open your Address Book again.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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Martin50
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Martin50
Posts: 5
Registered: ‎09-21-2011
My Carrier: Telekom

Re: Contacts do not work

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‎09-21-2011 01:23 PM

Thank you very much, I made a reset in the way you described and my contacts work properly again :Winkiss:

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IrwinII
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Re: Contacts do not work

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‎09-21-2011 10:34 PM

Hi and welcome to the forums Martin50! :smileyhappy:

A couple of places for you to visit: Blackberry 101     Tips & Tricks

 

Please take a second to resolve your thread with the post that contained the Solution! to your question.  Thanks!

 

Happy to have you here! :smileyvery-happy:

IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
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