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New Contributor
Posts: 5
Registered: ‎09-21-2011
My Device: Blackberry Curve
My Carrier: Telekom
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Contacts do not work

When I want to open my contacts I get the following message: Uncaught exception: Application net_rim_bb_addressbook_app (643) ist not responding; process terminates? What does that mean? What could I do to make my contacts work correctly?

Posts: 90,128
Likes: 23,897
Solutions: 6,154
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Contacts do not work

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, open your Address Book again.




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New Contributor
Posts: 5
Registered: ‎09-21-2011
My Device: Blackberry Curve
My Carrier: Telekom

Re: Contacts do not work

Thank you very much, I made a reset in the way you described and my contacts work properly again

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Forums Veteran III
Posts: 3,795
Registered: ‎02-09-2009
My Device: Classic 10.3.2.798 OS + Playbook 64Gb

Re: Contacts do not work

Hi and welcome to the forums Martin50! Smiley Happy

A couple of places for you to visit: Blackberry 101     Tips & Tricks

 

Please take a second to resolve your thread with the post that contained the Solution! to your question.  Thanks!

 

Happy to have you here! Smiley Very Happy

IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.